Privacy Policy

Overview

This Privacy Policy describes how Inner Ground collects, uses, and shares information when you visit our website or make a purchase. This page is maintained by Inner Ground to answer common privacy questions about our app and products.

Information we collect

• Contact information: If you email us through the Contact page, we receive your email address and any message you send.
• Cart and checkout data: When you add items to your cart or complete a purchase, Shopify processes your order details, payment information, and shipping/billing information on our behalf.
• Usage data: We use the Meta Pixel to understand how visitors interact with the site, such as page views and purchase events. This helps us measure the effectiveness of our advertising.
• Device and browser data: Standard logs may include your IP address, browser type, and pages visited.

How we use information

• To process and fulfill orders through Shopify.
• To respond to customer support requests.
• To measure advertising performance and improve the website experience.
• To detect fraud, abuse, or technical issues.

Cookies and tracking

We use cookies and similar technologies to keep your cart functional and to support analytics and advertising. The Meta Pixel may set or read cookies to recognize your browser across sessions. You can manage cookie preferences through your browser settings.

Third-party services

We rely on Shopify for checkout and payment processing, and Meta for advertising analytics. These services have their own privacy policies and may process data according to their terms. We do not sell your personal information.

Data retention

We keep your information only as long as needed for the purposes described here, or as required by law. Order records are retained in Shopify for accounting, tax, and customer support purposes.

Your choices

You may access, update, or request deletion of your personal information by contacting us. Because Shopify hosts checkout data, some requests may need to be handled through Shopify's privacy tools.

Children's privacy

Inner Ground products are intended for adults. We do not knowingly collect personal information from children under 16.

Changes to this policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Contact us

If you have questions about this Privacy Policy or your data, please reach out through our Contact page.